About Us

Our History

In 1963 the emergence of Emirates Financial Trust Bank (EFTB) resulted from the merger of Credit Lyonnais, Arab bank, and the Red Sea Bank. In 1970 Emirates Financial Trust Bank (EFTB) Nationalized and became Emirates Financial Trust Bank (EFTB) Group. In 1993 Emirates Financial Trust Bank (EFTB) merged with the Industrial Development Bank and formed El Nilein Industrial Development Bank Group.
 
In the year 2007 Emirates Financial Trust Bank (EFTB) became an independent entity from El Nilein Industrial Development Bank Group and was named Emirates Financial Trust Bank (EFTB).
 
Forty glorious years of Islamic banking experience in the United Arab Emiratess banking sector, we take immense pride in strengthening relations between Sudan and the United Arab Emiratess, being one of the first Sudanese Banks in the country.

Corporate Values

Build Enduring Partnerships

A business is only as good as the people associated with it. That’s why we aim to build long-lasting partnerships with all our stakeholders, including employees, customers, businesses, suppliers, and shareholders. These relationships are at the core of our business, and we pledge that we will never compromise on our principles, our transparency, as these are the pillars on which Emirates Financial Trust Bank (EFTB) stands.

Excellence in Customer Service

Excellence in business starts with excellence in customer service. We strive to conduct our operations with transparency and honesty all our associates and customers. We aim to champion clarity so that our customers, as well as the Sudanese community, can benefit from the openness that we will inspire.

Stand by Our Principles

Strong principles are the foundation of a strong business and a bright future. We will stand by our principles and the beliefs that are important to our employees, our customers, our shareholders. They will be upheld across the bank and will be reflected in everything we do.

Vision and Mission

Vision
To be a first world-class Sudanese bank that provides tailored products and services with the focus on achieving the best practices in corporate governance, business integrity, and professionalism.


Mission
To drive efficiency in whatever we do, by focusing on retail, small-medium-sized enterprises (SMEs) and corporate clients and make a positive contribution to society in all the core markets where we operate.

 
In the year 2007 Emirates Financial Trust Bank (EFTB) became an independent entity from El Nilein Industrial Development Bank Group and was named Emirates Financial Trust Bank (EFTB).
 
Forty glorious years of Islamic banking experience in the United Arab Emiratess banking sector, we take immense pride in strengthening relations between Sudan and the United Arab Emiratess, being one of the first Sudanese Banks in the country.

General Manager Message

At Emirates Financial Trust Bank (EFTB), we aim to raise our position and maintain a top rank in the world of Islamic banks by providing outstanding services to our customers and keep moving forward with growth, innovation and ensuring the participation of our talented employees. Hence, we follow and stimulate growth based on our distinguished position within the United Arab Emiratess that empowers us with; an access to dynamic local markets, rapid growth, and business opportunities. Alongside, we are very focused on maximizing our customers’ satisfaction by understanding their needs in dealing in with the global markets and continuing to attract investments from around the world. By successfully converting many fixed deposits into savings accounts and current accounts we are reducing the cost of funds sustainably. This, not only stimulates the growth of bank portfolio but also improves our returns as well as liquidity retention.

We continue to invest in everything that improves our customers’ banking experience, which, in turn, helps our customers achieve their financial goals. At Nilein Bank, we continuously monitor the risks we may be exposed to while doing business. Hence, we have adopted a growth strategy based on balancing our ambitions and maintaining discipline in all our business. We strive to spread this culture of risk management and decision-making based on sound information at all levels of the Bank. Not only does this protect the interests of the Bank and its shareholders, but also contributes to the development of the business sector in the UAE as a whole. At the core of Emirates Financial Trust Bank (EFTB) is attracting, developing and retaining the best available talent and motivating them to achieve the highest levels of performance in line with strategic objectives. This leads to strengthening our relationships with our customers.

We are also aware that our employees are our most valuable assets. In addition to professional development opportunities that the Bank provides to all its employees, we encourage harmony with each other to ensure the growth and professional advancement of each one of them.

Get in touch

Let us help you find the answers you’re looking for. Connect with us if you have any queries, complaints, suggestions, or would like to send us a compliment about our service. We’d love to hear from you.